Please read our Terms & Conditions Carefully

NO BYO

(In accordance with the NSW Govt entertainment industry of fair trading act, we do not give refunds)
By going ahead with your booking you have agreed to our terms & conditions

Payment Details & Instructions

1. Booking Form
• Fill in and sign the bottom of the booking form.
• Fax, Scan and Email to info@tandooripalace.com.au; or
• mail to 86 Oxford St Darlinghurst NSW 2010

2. Security Deposit:
• A 10% deposit is required within 7 days for all bookings.
• The deposit is calculated on the total number of people indicated on the Booking Form.
• NOTE: JAN-OCT: DEPOSIT IS FORFEITED IF CANCELLATION MADE LESS THAN 14 DAYS WRITTEN NOTICE.
• NOTE: NOV/DEC: DEPOSIT IS FORFEITED IF CANCELLATION IS MADE LESS 30 DAYS' WRITTEN NOTICE.

3. Final Payment:
• Full payment is required 14 days in advance of your booking (Nov & Dec bookings are to be paid in full 30 days in advance.
• We accept: Cash, Visa, MasterCard, AMEX & Diners
   (A 2% fee applies for MasterCard and VISA, a 3% fee applies for AMEX and DINERS cards)

Refund Policy
• Once payment has been received, we are unable to issue refunds, date transfers or bar credits due to any guest cancellations or should guests not show up on the night.
• Late additions will be accommodated if space permits and payment is received before the night

Late arrivals or Guests not wanting to eat – Liquor License Laws
• Please refrain from inviting friends or colleagues that will not be dining at the Tandoori Palace Restaurant or Karaoke Party Room.  Full price will be charged regardless of any late arrivals. You and your guests must eat on the premises – this is a requirement by law as we are holders of a Restaurant Liquor License that requires this otherwise you or your guests will be asked to leave by
staff or Security
• Purchasing of alcohol is on a “Pay As You Drink” system, this way there are no discrepancies or confusion on the night,
(if it’s a corporate function please give your credit card to the cashier and we can organize a TAB system for your account)

The Tandoori Palace & Karaoke Party Room have a NO BYO Policy

Timing your arrival
• Guests are to arrive between 6pm -7pm start for dinner, entertainment starts at 8.30pm – please don’t be late

Menu & Special Dietary needs
• We happily cater for Vegans, Vegetarians, Halal, Gluten Free or special dietary needs with allergy requirements – 14 days notice 
is necessary
• Although all due care is taken, there may be traces of ingredients which are unavoidable, therefore The Tandoori Palace will not be held liable and is not responsible for any adverse reactions
• Menu & Prices subject to change without notice

Patrons under 18
• Patrons under 18 must be accompanied by an adult at all times, serving alcohol to minors is against the law, waiters & security have the right to ask for I.D. Please assist us with this matter.

Alcohol & Behaviour & RSA LAWS
• If you are intoxicated upon arrival or at anytime during the evening you will be asked to leave
• Bad behaviour towards other patrons, staff members or live entertainment performers will not be tolerated and you will be asked to leave.
• If Equipment/Furniture/or any item in the Restaurant or Karaoke Party Room is purposely damaged by demonstrating wilful negligence, patrons will be required to pay for the damage and asked to leave.

Karaoke Facilities & Rules
• Live Entertainment is ONLY available Friday & Saturday nights. Karaoke Facilities are available at all times when booking the Party Room.
• Karaoke: Each table is to take turns with the microphone in an orderly manner.
• Although the live entertainment performers for the Friday & Saturday bookings may use risqué language during their performance, we will not tolerate vulgar language or behaviour whilst you or your guests are on or off the microphone / stage, you will be asked to leave
• Please do not touch any part of the Electrical equipment, Karaoke Equipment, Television set, etc (apart from the microphone) any damage will be charged to your account

Management has the right to:
• Cancel any bookings due to unforeseen and unavoidable circumstances. Advice of any such occurrence will be relayed to you as soon as possible (12 hours or less may apply)
• Change or cancel any Live Entertainment bookings without prior notice due to any unavoidable and unforeseen circumstances

We practice Responsible Service of Alcohol please co-operate with staff as it is against the law if you don’t,
security or the police will be called.